Privacy Policy
This Privacy Policy describes how Family Pajama Jams LLC (doing business as “Fan Pajamas“, “we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit or make a purchase from fanpajamas.com (the “Site”).
1. Information We Collect
When you visit the Site, we collect certain information about your device, your interaction with the Site, and the information necessary to process your purchases.
- Order Information: When you make a purchase or attempt to make a purchase, we collect information including your name, billing address, shipping address, email address, and phone number.
- Payment Information: We exclusively use PayPal to process all transactions securely. We do not directly collect, process, or store your credit card or debit card numbers on our servers.
- Device Information: We automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device.
2. How We Use Your Information
We use the Order Information that we collect generally to fulfill any orders placed through the Site. This includes:
- Processing your payment information through PayPal.
- Arranging for shipping through our network of U.S. and international fulfillment centers.
- Providing you with order confirmations, shipping updates, and tracking details.
- Communicating with you to provide customer support (e.g., handling return or cancellation requests).
- Screening our orders for potential risk or fraud.
3. Sharing Your Information
We share your Personal Information with reliable third-party service providers to help us provide our services and fulfill our contracts with you.
- Payment Processors: We share necessary transaction details with PayPal to securely process your payments.
- Shipping & Fulfillment Partners: We share your shipping address and contact information with our fulfillment centers and shipping carriers (such as USPS, DHL, Australia Post, Canada Post, Yun Express, Yanwen) strictly to deliver your order.
- Legal Compliance: We may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful requests for information we receive, or to otherwise protect our rights.
4. Data Security and Retention
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information. We implement standard industry security measures to protect your personal information from unauthorized access, use, or disclosure.
5. Your Rights
If you are a resident of certain territories, you have the right to access the personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.
6. Changes to This Policy
We may update this Privacy Policy from time to time in order to reflect changes to our practices or for other operational, legal, or regulatory reasons.
7. Contact Us
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us using the details below:
- Legal Entity: Family Pajama Jams LLC
- Brand Name: Fan Pajamas
- Email: [email protected]
- Business Address: 5506 Cathers Creek Dr, Powder Springs, GA 30127, USA (Please note: This address is for administrative purposes only; no retail services or in-person returns are available at this location.)
- Business Hours: Monday – Friday, 9:00 AM – 5:00 PM ET
